By Brian Loyal, Cloud Analytics Lead, and Naveen Singla, Vice President of Data Science, Bayer Crop Science
Editor’s note: This is part of a series of articles sharing best practices from companies developing an enterprise data science strategy. Some articles will include information about their use of Domino.
A few years ago, we joined the ranks of a growing number of firms creating a Center of Excellence (COE) for data science. One Deloitte survey found that more than one-third of large firms have a Center of Excellence (COE) or competency center. McKinsey put this figure as high as 60 percent among companies that are successfully scaling advanced analytics.
At the time, data science efforts were burgeoning across Bayer Crop Science, with business units building out their cadre of practitioners so they could take advantage of advanced analytics and machine learning capabilities. But as more and more data science use cases sprouted across different corners of the business, we wanted to ensure we had the right guardrails in place. It led us to reevaluate how we managed data science from an organizational perspective and, ultimately, to create a COE to help build out an enterprise strategy for governing data science. Since then, our COE has expanded its charter to cultivate common capabilities and best practices for enabling data science at scale.
Ultimately, what we learned was there were a lot of advantages to having a group focused on problems that span the org and best practices.
Listen to Brian Loyal discuss why Bayer Crop Science launched a COE.
For us, these advantages include, among others:
Standing up a COE, or any type of hub for that matter, isn’t easy. In our conversations with others working to implement or expand their enterprise data strategy, we typically recommend the following:
While we believe a “hub” (in our case, the COE) is important for governing data science from an enterprise perspective, don’t set it up from day one. Let the practice grow a bit, then see when you’re at the critical mass that needs a governing body.
Here at Bayer Crop Science, more than 200 data science practitioners were working within the business units when we began building our COE. Our initial strategy focused squarely on a growing concern among company leaders, which enabled us to gain traction more quickly than otherwise possible.
Once our COE tackled the immediate issue of governance, we then turned our attention to identifying ways to accelerate the value of data science. We called it our “COE reboot” and created two key operating teams to support our efforts:
Often, there can be some friction between centralized teams and the business as federated teams worry that corporate edicts will stand in the way of business goals. To combat this, we took both a top-down and bottom-up approach. This included creating a Data Science Council that brings together data science leaders and senior data science staff from across the company to shape the future of data science within the organization. This council ensures that data science teams within each business have a say in new processes and feel a sense of ownership in decisions, which helps ensure adoption of new capabilities and get over the inevitable bumps in the road when concerns arise about standardizing processes and practices.
This is critical to elevate the value of data science in general and the work of the COE in particular. We track a number of different metrics including:
We also conduct an annual survey with anyone doing or enabling data science work at the company to get input on what’s working and what’s not. These surveys have uncovered surprising insights that have led to changes in how we do things.
There’s no silver bullet solution to getting data science to scale. Still, we’re finding that having an enterprise data science strategy is helping us get there faster. And these practices, among others, can help smooth the way.
Watch the webinar, “Best Practices for Driving Outcomes with Best Science” where I (Brian) discuss more best practices along with Matt Cornett, Director of Data Science for a leading provider of insurance solutions, and Patrick Harrison, Director of AI Engineering for a global financial intelligence company.
Read the report, “Organizing Enterprise Data Science: Recipes from the Global 2000 and Beyond,” to learn more about how data science leaders are building out the discipline, processes, and platforms for scaling data science.