episode 30

Change Management: Winning Over AI Skeptics in Banking & Beyond

Data Science Leaders | 18:03 | December 08, 2021

Data Science Leaders: Chun Schiros

Get new episodes 
in your inbox

As compute capability continues to expand, the banking industry is turning more and more to data science to enable better customer experiences.

Use cases have proliferated, from product recommendation engines to predictive customer retention alerts. These innovations can drive real business value, but managing the rollout of process and technology changes always presents interesting challenges.

In this episode, Chun Schiros, SVP, Head of Enterprise Data Science Group at Regions Bank, reveals how her team is leveraging AI solutions to optimize the banking experience. And with insight applicable to data science leaders in any industry, she shares her change management tips for driving adoption of machine learning among data skeptics.

We discuss:

  • How data science use cases have evolved in the banking industry
  • AI solutions in banking that optimize the customer experience
  • Change management tips for winning over data science skeptics

Popular episodes

Volodimir Olexiouk

Director of Scientific Engagement and Data Science Team Lead, BioLizard

EPISODE 70March 28, 2024

Overcoming the data challenges of AI-driven drug discovery

Listen Now | 36:49

Rahul Todkar

Head of Data and AI, Tripadvisor

EPISODE 69March 14, 2024

AI Will Plan Your Next Vacation: GenAI at Tripadvisor

Listen Now | 30:11
Data Science Leaders: David Von Dollen

David Von Dollen

Head of AI

EPISODE 68February 29, 2024

From the Archive: A Hybrid Approach to Accelerating the Model Lifecycle

Listen Now | 23:34

See why Fortune 100 data science leaders choose Domino